Posts Tagged ‘Housing Development’

My Book: A Few Steps Closer to Publication

Monday, July 26th, 2010

I have posted a couple of times about my forthcoming book currently titled The Future of Seniors Housing: Planning, Building, and Operating Successful Seniors Housing Projects. The original goal was to publish mid-year but now it’s looking more like fall. However great progress has been made over the last few months and I am feeling much less anxious than I have for a long time. There are now seven chapters in the book plus the introduction.

I have said many times that the book has practically killed me and that if I had known yada yada yada. I don’t know if that is entirely true though. I might have written it even if I had fully realized how much work it would be.  Because, as all of you who read this blog know, seniors housing is an endlessly fascinating field. It is such a cliché to describe things as labours of love, but that’s how things get to be clichés in the first place—because they are true!

So, coming soon!

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Sarah Palin School of Public Policy: Stephen Harper, Tony Clement and the 2011 Census

Thursday, July 22nd, 2010

The furor over the 2011 Census reminds me of Sarah Palin claiming she understood international relations because she could see Russia from her front door. That is how all of us will have to operate in the future—without benefit of actual facts guiding our decisions.

I have noted in past posts how we rely on data from the long form to analyze seniors’ housing markets, including data on income and housing. I haven’t noted though how often we rely on mobility data to understand demographic patterns affecting markets and communities. Data from the long form tells us how many people of various age groups lived at the same address five years earlier, how many lived in another community in the same province, and how many lived in another province.

Well that is just downright intrusive, Tony Clement and Stephen Harper would no doubt say. But of course it isn’t intrusive and the data helps us to avoid mistakes. In my forthcoming book I mention the case of a former client of ours who was planning to build a big seniors’ housing project in the interior of British Columba. He was sure that people from all over Canada would flock to the community, partly because his site was in BC, an assumed magnet for seniors, and partly because it was a good site, right behind the Tim Horton’s. We were able to show him, based on long form data, that his assumption was mistaken and that the prospects for his site were not good.

Normally it is a delicate matter to tell someone that their plan isn’t a sound one but this client was far from perturbed. “You have saved me millions of dollars”, he said, and that is true.

The lack of long form data in so many areas of the Canadian economy and Canadian society is going to be an extremely costly, as well as a futile, exercise.

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Seniors’ Housing Projects: Location, Location, Location–How Important is it Really?

Thursday, July 15th, 2010

Conventional wisdom suggests that for supportive seniors’ housing projects (meals, housekeeping, laundry etc), walking-distance proximity to stores and services is, if not essential, then at the very least extremely important. But without sitting down and doing the math, I would say that a minority of supportive seniors’ housing projects in BC are located close enough to stores and services so that people could easily walk to them. Some are in locations that are downright pastoral. Of course walking isn’t necessary for all people—many have scooters that enlarge their geographic boundaries. Scooters though are used by a small minority of seniors, meaning that walking distance is more important than scooter distance.

As well, many seniors’ housing projects have their own buses to take people around to shopping and doctors’ appointments, many have small tuck shops that sell various items, and in any case, most meals are provided on site. So why do people need to walk anywhere? I firmly believe that the answer to that question is this: even if people don’t have to walk anywhere, the fact that they could if they wanted to is an important psychological benefit. And for those people who actually do walk to the store or the bank, it’s more than just a psychological benefit—it’s a physical benefit as well.

Proximity to green space seems to be less important than proximity to stores and services. It’s always nice to have a park to walk through but half the time the weather may preclude the walk. But proximity to schools and other places where children play is almost always considered a decided advantage because it gives people something highly enjoyable to watch. Proximity to seniors’ centres is hugely advantageous, not just because it allows residents to participate in outside events and activities, but because it facilitates two-way interaction. It’s easy to invite people living in the community and using the seniors’ centre to come for meals and events at the housing project, which is one of the very best ways of keeping buildings full.  Easy access to public transportation falls into the “it goes without saying” category, whether or not people living in supportive housing projects ever actually take a city bus. Visitors might though and staff almost certainly will.

Of course finding sites that are close to stores, services, schools, public transit, and seniors’ centres is much easier said than done. When “affordably priced” is added to the list, finding a suitable site begins to verge on the miraculous, especially in centres where land is expensive.

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Americans Moving to Canada in Search of More Affordable Seniors’ Housing and Health Care?

Tuesday, June 15th, 2010

I read a comment about this recently. The writer was hypothesizing that as costs for seniors’ housing and health care rise in the US, Americans might move to Canada or Mexico in search of more affordable alternatives.

In both cases (i.e. Canada and Mexico) the fly in the ointment for Americans actually contemplating such a move would be health care and immigration policies, but aside from that, are costs really cheaper in Canada? My first reaction was scepticism but upon re-reading a few brochures I picked up at the recent ALFA conference in Phoenix, I thought: “well, maybe it IS cheaper in Canada, at least for some types of housing and health care”.

For example, at the Forum at Desert Harbor, the daily rate for a private room in the long term care component of the campus is $280, which is to say just over $100,000 per year. There aren’t many private pay long term care facilities in Canada that are charging $280 per day.

But at the same time, the rate at the Forum for a two bedroom 922 square foot independent living apartment is only $2,868 per month (the meal package includes breakfast and one other meal). The Forum is an upscale project with lots of amenities including a lakefront location, a pool, and a grapefruit tree, to say nothing of that desert climate.

Americans would have a tough time finding a similar value in Canada. The trick at the Forum is obviously to stay out of long term care!

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What you could do if you had 808 units

Tuesday, June 1st, 2010

I toured Friendship Village in Tempe, AZ while attending the recent ALFA conference in Phoenix. It’s spread over 43 acres and has 575 independent living units (bungalows and apartments), 91 assisted living units, and 142 care beds. There’s a pool, a fully equipped fitness facility (very busy when we popped in at 10:30am), an auditorium, a library, woodworking shops, a billiards room, a 9,000 square foot recreation centre featuring rooms for dancing, weaving, ceramics, video editing, and stained glass, and three dining areas: a cafe that is open all day and looks exactly like a real cafe, a large buffet that’s likewise open all day, and a formal dining room that is open on a reservation basis at dinner time.

The first time I saw a buffet in operation at a new upscale project in Red Deer I was taken aback because of what I assumed would be the difficulty of dealing with a buffet if you had a walker or were just generally unsteady on your feet. But people at Friendship Village seemed to manage just fine – they put their food on the seat of the walker, or staff there was around to help. And it’s worth noting that at breakfast or lunch it’s the buffet or the café and that’s it – no table service is available, which is interesting in itself. Do people stay independent longer if you force them to retrieve their own breakfast and lunch from a buffet?

Aside from the array of amenities you can offer if you have 808 units, the other advantage is that there are people everywhere – in the cafe, in the buffet, in the pool, in the fitness centre. It’s lively! It’s hard to achieve the same ambience if you’ve only got 100 units or so and it’s impossible to offer the same array of amenities. But that doesn’t mean you have to resign yourself to sepulchral silence and meals in the dining room at precisely 11:30 and 4:30. Au contraire – stay tuned for ideas.

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Fine Dining in Long Term Care: A Contradiction in Terms?

Thursday, May 27th, 2010

Not in Phoenix! Or indeed all over the USA where fine dining in long term care is a definite trend. I toured a state-of-the-art not-for-profit skilled nursing facility in nearby Tempe AZ on Monday. I was profoundly impressed. The goal of the owner of the facility, Friendship Village, was to retain the ambience of a residential environment and avoid any feel of the institutional. Without question they achieved the goal. The hallways are gorgeous—no other word will do although it seems odd to describe a hallway as gorgeous. Unlike every other hallway I have seen in a care facility, they undulate. They are also carpeted, painted in beautiful colors, and highlighted with artwork and furniture at appropriate intervals.  Doorways are recessed. The contrast with many independent living communities I am familiar with could not be starker.

The dining rooms blew me away too— linen tablecloths and napkins! And menu choices! And open eating hours! I don’t like to overdo the exclamation marks but the facility was really unlike anything I have ever seen.

“Ah but what does all this cost?” you are no doubt thinking. Friendship Village is a life care community—residents buy in at the independent living stage and whatever care they need beyond that stage is provided at the same monthly cost. For example, a one bedroom unit may cost $160,000 (assuming no return of capital) plus monthly fees of $2,300 (meals, housekeeping, laundry etc). If someone buying in at this level were ever to require skilled nursing care, they would continue to pay the same monthly fee they paid in independent living (adjusted for inflationary increases).

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Kitchens in Independent Living Communities

Tuesday, May 25th, 2010

I am in Phoenix at the ALFA conference. It takes a long time to get to Phoenix from Vancouver in spite of the fact that the two cities are in the same time zone (in the summer—Phoenix operates on standard time all year long). I spent part of the travel time reading Jim Moore’s latest book, Independent Living and CCRCs.  Chapter 11 discusses high impact design features for independent living communities. Number one on the list is full-function kitchens, even in places serving three meals per day.

Yesterday I toured three life care communities in the area and I will be posting more about these three over the next few weeks, along with highlights from the conference itself. All three had full-function kitchens in their independent living units. My tour guides were shocked when I told them that full-function kitchens in Canadian independent living communities were rare. One of the three is upgrading its units—it is 20 years old—and the new fridges are the two door type with ice and water dispensers on one of the doors. The contrast with Danby bar fridges could hardly be starker. The upgraded stoves are full size with burners that are flush with the surface.

American operators include full-function kitchens more for the impression they create than for their actual utility. Consumers associate the lack of full kitchens with nursing homes and they don’t want to go there!

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Good Market Studies for Seniors’ Housing Projects can Save you Millions of Dollars; Bad ones can Cost you Millions of Dollars

Thursday, May 20th, 2010

Since one of Lumina’s business lines is market studies, it may sound self-serving for me to say that it is false economy of the worst kind to launch a real estate development project of any kind without doing a market study first. But very often, developers have great difficulty grasping the fundamental truth of this observation, partly because of personality. Lack of confidence is not a trait shared by many developers but it is easy to tip over the line from confidence to hubris. Even granting a solid understanding of a market on the part of a developer, a third party study is invaluable in terms of reducing risk and maximizing profitability. Lenders know this, which is why they are usually more likely to require a market study than a developer.

To make the matter more complicated, there are numerous ways for market studies to go off the rails, many of them not especially obvious to casual or uninformed observers, OR, it must be said, to unethical market analysts who write “market studies to order”.  Firms like this certainly exist and in most cases, knowledgeable industry participants know exactly who these companies are.

In future posts (interrupted by posts from Phoenix, where I am headed to the ALFA conference on Sunday) I will address some of the ways market studies can go off the rails and what you should watch for. This is assuming of course, that you are interested in a market study that tells you the truth.

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US Seniors’ Housing Conferences

Thursday, May 13th, 2010

I am heading off to Phoenix a week Sunday for the annual Assisted Living Federation of America (ALFA) conference. The last ALFA conference I went to was in San Diego in 2006. Since then I attended National Association of Homebuilder 55+ Housing Council conferences in Denver (2007) and New Orleans (2008). The NAHB conferences were focused exclusively on active adult housing for years but both Denver and New Orleans added a service-enriched stream. That was dropped in 2009.  The whole conference was dropped in 2010, presumably because things are so bad in the US seniors’ housing industry, at least from the perspective of the NAHB. So it’s back to ALFA.

I will be posting regularly from the conference itself. In addition I am touring three projects and will post about those as well.

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Lowering the Average Age of Entry into Supportive Housing (Reprise)

Thursday, April 29th, 2010

If I start getting boring on this subject please let me know! I had lunch with my 85 year old mystery shopper, Edna, today. Edna is well-suited to mystery shopping—she worked on the Enigma project in London during the Second World War. In an interesting twist, so did her father but because of the enormous secrecy shrouding the Enigma project, neither one of them knew about the other’s work until years later.

Edna lives independently and is in great health, although she had a scare a few months ago. Often we in the industry like to say that a scare is just the thing to drive people into the arms of the supportive housing industry, but not Edna! She’s got a pacemaker now and feels better than she has in years.

I asked her if she would consider moving into a project like the one we were touring if she had buckets of money but she said no. She said she was not interested in giving up anything she has now to move to “God’s waiting room”. By the way Edna highly recommends a British TV show of the same name.

That’s the problem in a nutshell—people don’t think of retirement housing as a wonderful carefree way to spend their golden years; they think of it as the last stop before death.

Can we change this view, even a little? Here’s Edna’s suggestion for an appealing tag line: “Have the freedom to do whatever you like. Join us for an endless series of adventures.” That sounds good doesn’t it?

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